Shipping & Returns
Shipping
For many of our ready made pieces, we can ship out in 1-2 days. Custom work requires a little more planning and can take 3-6weeks. For most orders we use Canada Post, with added insurance if necessary. For specialty orders over $800, we would recommend using a priority service such as Fedex or UPS.
If you require your piece by a specific date, please get in touch and we will do our best to accommodate you.
Shipping is the customers responsibility. If a package is lost or damaged, we will assist best we can in communicating & locating with the carrier.
International Orders
We can ship anywhere you need! Just get in touch and we can get you a shipping quote along with time line.
Customs and duties are to be paid by the customer when applicable.
Returns
Returns are accepted 15 days after purchase, with shipping costs, taxes, customs/duties are non-refundable. For more information on our return policy, please see the Policies section.